Terms And Conditions

Rotor And Piston Australia

This is the Rotor And Piston Australia website and online store. Products on this site can be shipped to all physical addresses in Australia. We have a dedicated Rotor And Piston Worldwide website and online store.

Ordering

To order a product, simply click on the Add To Cart button and complete the details including your name, address and payment details. You will receive an order confirmation email. By completing the check out process your are agreeing to buy and pay for the items in the shopping cart.

Pricing

The base currency at Rotor And Piston Australia is Australian Dollars or AUD. All purchases will be billed in Australian Dollars.

Payment

Stripe is our payment processor. Rotor And Piston does not see or retain your credit card details. The payment is completed on the payment processor’s servers. Saving your payment details means, they will be saved on the payment processor’s servers and not Rotor And Piston’s servers.

Accepted forms of payment are Mastercard, Visa and American Express. Should you wish to pay by another method, please Contact Us.

Shipping

All in stock products are usually shipped with 24-48 hours of receiving the order and payment. Some items are produced on demand. They will still be shipped within 24-48 hours of receipt, however, they may take between three and ten days to produce.

All shipping is via methods with door to door tracking and signature on receipt for the higher value items. Those requiring signature will not be left at your door.

We are required to ship to the billing address used for the credit card payment. We are not able to ship to a third party address.

Returns

Care to protect the item ready for shipping. If there is obvious damage to the box, please take detailed photos before opening. If the contents are also damaged, please compete the Contact Form and we will be in contact to ensure complete satisfaction. It is important to contact us before sending anything back for return.

Items that have been used cannot be accepted for return. Items should be sent in the original packaging where appropriate.

If a refund is appropriate, it will be processed according to the original payment method.


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